Wednesday, 11 November 2009

Testing Customer Service

I've started work on a new FoW platoon, this time for my US forces. I'm working on the M10 3" GMC Tank Destroyer Platoon that I got when I took out my Wargames Illustrated Subscription.

Unfortunately my pack was missing a part - the turret counterweight - for one of the M10's. The open-topped turret housed a 50 caliber cannon, which fired armor piercing ammunition. This gun could penetrate 88mm of armor at a range of 1000 meters but the weight of the gun required a large counterweight in the rear of the turret. This boxed set contained two M10's but only one counterweight.

Fortunately Battlefront have a parts replacement service. I've heard that they are pretty good at sending out missing parts so here I am checking the service out! I'll keep you posted when and if I get the missing counterweight.

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